Under general direction, plans, organizes, and directs the activities of the Corazon Men’s Substance Abuse Residential Treatment Program. Responsible for supervision of customer service, crisis, and clinical management as assigned by direct supervisor. Coordinates quality management, access to care, transfer, triage, caseload management, timely documentation, productivity, and direct service functions; implements and manages service and performance improvement, and corrective action plans, and manages program statistical data. Supervises counseling staff, participates in performance and evaluation activities, coordinates/facilitates training and clinical supervision when assigned. Provide treatment and direct care for small caseload of clients. Works as a member of the treatment team, performs direct services as assigned. Serves as community liaison and Corazon representative when assigned. Performs other related work as required.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short term disability
- Long term disability
- Personal Time Off (PTO) and Holidays
- Education Reimbursement by department
- Master’s degree in Counseling, Social Work, or related field,
- Licensed with the State of Arizona BBHE at a minimum of the associates level.
- Two years post masters experience.
- Supervisory experience.
- Generalist knowledge in general mental health, substance abuse, co-occurring disorders, and serious mental illness.
- Must be 21 years old or older.
- Possess a valid driver’s license and ability to be insured under automobile insurance policy.
- Able to work a flexible schedule as needed per program requirements.
- Must successfully complete the agency’s orientation and demonstrate competence regarding skills and knowledge per R9-20-204.
- Have basic typing/computer skills.
- Have excellent verbal and written communication skills.
- Have good organization and time management skills.
- Ability to obtain fingerprint clearance card, CPR and First Aid.
- Ability to attend entry-level supervision continuing education within six months of assuming position.
- Bilingual language skills in English/Spanish and as appropriate to population served preferred.
- CERTIFICATES, LICENSES, REGISTRATIONS
- Licensed with the State of Arizona Board of Behavioral Health Examiners as LCSW, LPC, or LMFT; LMSW, LAC, or LAMFT accepted based upon program requirements. Valid Driver’s License and proof of insurance meeting agency standards required.
JOB RESPONSIBILITIES AND COMPETENCIES
- Administration / Management
- Assure that the quality of clinical services is maintained through individual and group supervision.
- Assure that performance reviews are completed annually for staff under direct supervision, including establishing specific, individual professional development goals. In addition, will make recommendations for and implements employee disciplinary actions to include termination when necessary.
- Provide regular documented reporting to the Program Director regarding program services as assigned.
- Review all reports of suspected abuse or neglect of vulnerable adults or minors and assure that appropriate actions are taken. Inform Program Director if reports involve alleged maltreatment by staff, students, or volunteers.
- Insure the building and property is clean and well maintained.
- Participate in internal and external committees and management team meetings.
- Interviews, selects, and recommends on the hiring of new staff members.
- Provide orientation and training for all new clinical staff employees.
- Assume administrative responsibilities in the absence of the Program Director
- Clinical Services
- 1. Provide, when needed, the following services to clients or the public:
- Information and referral to clients and community resources.
- Intake interviews and admission documentation.
- Crisis intervention.
- Individual and/or group counseling as assigned.
- Coordinate admission and discharge of clients.
- Insure that clinical records are accurate, current, and meet Regional Behavioral Health Authority (RBHA) standards and Office of Behavioral Health Licensure (OBHL) regulations.
- Participate in monitoring data collection and clinical performance for direct services as assigned, including intake and discharge, caseload capacity, clinical documentation, covered service encounters and productivity, appointment scheduling, re-engagement, scheduling of services, and outcome related measures.
- Commit to the provision of culturally competent services.
- Provide consultation and support to staff as needed including critical incident debriefing and when challenging situations arise.
- Provide back-up clinical care to clients when assigned staff is unavailable.
- Share a regular rotation providing after hours’ clinical services for the residential program.
- Consultation and Education
- Provide consultation about clinical and administrative issues to other resources as requested.
- Provide educational training and information to the adults and families and to the general public as needed.
- Provide leadership about in-service training offered to staff, assuring that is meets licensure standards and clinical needs.
- Seek consultation when knowledge, skill, and/or ability may exceed scope of practice.
- Participate as a supervisee in regularly scheduled supervision.
- Planning and Community Organizing
- Attend various community meetings as assigned and report relevant information to the Program Director.
- Participate in, and actively support, community advisory committees.
- Be available to offer leadership and cooperation to consumers and community providers in the development and application of best practices and cost effective services.
Oversees day-to-day clinical operations of Corazon Men’s Substance Abuse Residential Treatment Program. Responsible for sharing in after hours on call rotation. Oversees day-to-day clinical and administrative operations for Corazon Men’s Substance Abuse Residential Treatment Program in the absence of the Program Director.
Effective oral and written communication skills, including; ability to read and comprehend technical instructions, short correspondence, memos, business correspondence and mental health related documents, ability to write clear, concise and accurate correspondence. Capable of establishing positive interpersonal relationships with a broad range of people.
College level mathematical skills required.
Ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram form. Demonstrated skill with problem solving techniques.
OTHER SKILLS REQUIRED:
Ability to operate a personal computer with office software, printer, copy and fax machines, calculator, and other office equipment.
The physical demands described here are representative of those that must be met by staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to sit, stand, move up and down stairways, talk and hear, drive to and from community appointments.
The employee must regularly lift and/or move up to ten pounds and occasionally lift and/or move up to twenty pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization may or may not exist. Ability to reason effectively and interpret a variety of instructions furnished in written, oral or diagram form. Ability to synthesize new information and mentor individuals.
This position requires the individual to work with minimal supervision. Guidance is available as necessary, however, the individual is expected to be able to function autonomously and make individual decisions when appropriate. Position does require ability to interact with a variety of individuals and the ability to meet deadlines and time pressure based on the volume of work.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise and/or level of distractions in the work environment are usually moderate.
Employee will be expected to participate in continuous learning, competency building and maintenance of competency skills to fulfill credentialing and CPLC requirements.
Reports to and is supervised directly by the Program Director of Corazon. Employee is accountable for understanding and complying with CPLC policies and procedures, area of practice ethics and professional conduct.