Associate Vice President, Client Relations
DDC is seeking an Associate Vice President, Client Relations to serve in an account management role for a range of DDC clients, with a specific focus on corporate and association Political Action Committees (PACs).
- Manage a diverse set of clients and ensure client needs are met or exceeded
- Measure and monitor ongoing client satisfaction, and identify and deliver programs to increase satisfaction
- Lead and execute on client-specific projects typically involving various internal teams
- Track, measure, and monitor client invoicing and revenue
- Effectively problem solve and resolve client issues as they arise
- Comfortable with learning new technology and training clients on technical solutions
- Collaborate with Client Development team to identify new business opportunities within accounts
- ·4-7 years professional experience plus proven track record in the area of client relationship management and customer service
- Demonstrated ability to confidently lead projects and teams
- Experience with corporate or association political action committees as well as a sound fundamental understanding of how PACs operate and what they are used for.
- Passion for politics/public affairs coupled with an ambitious desire to work hard and deliver quality results
- Entrenched habit of seeing tasks through to successful completion and taking pride in quality of work product
DDC Public Affairs is committed to equal employment opportunity and affirmative action. DDC Public Affairs does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where DDC Public Affairs does business. Our policy is to employ, advance, and reasonably accommodate all qualified employees and applicants. Any person who feels that he or she has been subjected to discrimination should immediately report the matter to Talent Development or to a supervisor.
Any reported incident will be investigated. Retaliation against an employee or applicant who makes a good-faith claim of discrimination is prohibited. Employees and applicants may bring good-faith complaints, ask questions, and raise concerns without fear of reprisal or retaliation.