Our Inside Sales Associates follow the Grainger sales process to influence sales for mid-sized customers, while driving profitable revenue growth for 1.9 million in sales. They manage between 250-300 customers and are responsible for building relationships to help improve their business operations.Principal Duties & Responsibilities-Maximizes Results by Driving for Sales Goal Achievement- Continually pushes self and utilizes that to focus on tactics which will produce positive sales results-Effective Communication and Listening Skills- Takes an adaptive communication approach based on customer audience-Demonstrates Commitment to Building Customer Relationships- Understands the customers’ needs and objectives and remains alert and responsive to changing customer needs-Planning & Organizing Work Management- Leverages time management skills to maximize customer facing time-Demonstrates Sales Ability- Prioritizes opportunities by determining when (if) the buying decision will take place-Demonstrates Perseverance- Utilizes objection handling skills to overcome customer concerns and close sales opportunities-Demonstrates Learning Agility- Makes a conscious effort for self-improvement and skill developmentPreferred Education & Experience-Undergraduate degree preferred-High school diploma or equivalent (required)-Track record of over-achieving goals-Strong phone presence and agility to spend 50% or more of the day working with customers over the phone.-Excellent verbal and written communications skills-Ability to multi-task, prioritize, and manage time effectively-Ability to rapidly build knowledge of Grainger’s offers-A high level of integrity, and resilient temperament-Strong capacity to use and learn technology; Experience using a CRM a plus