Job Title: Information Technology Intern

Job Location: Various Locations

Job Description:

· Maintain current SCCM systems environment for an enterprise organization

· Implement software package and OS Image development, testing, deployment, and issue tracking

· Analyze the current enterprise configuration management implementation and provide a status report before and after remediation actions are engineered

· Analyze SCCM log files, provide patch management support, and implement off‐hours maintenance windows

· Interpret a customer’s description of a problem and determine possible solutions

· Educate and train customers in the use of the system installed

· Coordinate with hardware and software vendors to troubleshoot problems

o Create and maintain detailed documentation on procedures for all systems

Qualifications:

· Currently pursuing a Bachelor’s degree in Information Technology, Computer Engineering, Computer Science or related field

· GPA of 3.0 or greater

· Eligible to obtain a US Government Security Clearance

Preferred Skills:

· Ability to communicate ideas in both technical and user-friendly language

· Highly self-motivated and directed, with keen attention to detail

· Proven analytical and creative problem-solving abilities

· Able to prioritize and execute tasks in a high-pressure environment

· Strong customer service orientation

· Ability to work in a team oriented, collaborative environment

· Knowledge of Desktop Operating System Deployment processes, Windows 7 and 10 image development, and software/application packaging