The role will facilitate implementation of the Practical Process Improvement (PPI) Business System at the distribution level to enable profitable growth, intensify the customer experience and increase employee engagement. The position collaborates with key stakeholders to lead projects and kaizen events by deploying structured problem solving to improve systems and eliminate waste. The role involves facilitating the lean fundamentals, such as visual management/5S, value stream mapping, standard work, metric boards, stand-up meetings and project funnel coordination. It also involves developing capability in these areas by training teams and providing coaching through the events.
- Lead/work with functional teams to streamline processes to improve the customer experience, enable profitable growth and become more efficient.
- Diplomatically cultivate an action-biased culture of continuous improvement to improve KPIs, in the areas of customer, finance, people and quality.
- Provide support to develop problem solving capability within the organization at all levels
- Train, coach and follow-up with teams to ensure system improvements are sustained and the stakeholders are running the processes independently
- Work closely with site PPI steering committee to identify ways to accelerate the culture change necessary to support the PPI Business System.
- Provide ongoing support to multiple teams
- Help teams identify new projects through value stream mapping, data analysis and daily management systems.
- Work with the corporate PPI team to develop/promote/standardize the PPI Business System further and share best practices.
- Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization
- A holistic thinker who can look site-wide to integrate and streamline systems for optimal benefit.
- Able to drive continuous improvement in both non-operational and operational areas, including connecting the cross-functional resources to remove waste along the extended value streams.
- Passion for driving improvement and leading change
- Proven track record for developing, training, and coaching teams
- Great communicator, including solid written, oral and presentation-giving skills.
- Broad knowledge of multi-functional processes and financial business methods
High ethical standards to support a professional business code of conduct