When Suzy Nicoletti, a successful account manager, was passed over for a promotion, it didn’t make sense to her. “It didn’t fit with the stories I was telling myself,” she says.
Nicoletti sought input from a former colleague, someone more …
You’re all set to refresh your resume (or write a brand new one) as you kick off your job search. As you click around the web searching for a great new resume template, you start noticing that some of them …
Camden Boyd knew it all sounded too good to be true—but he really wanted that job as a work-from-home customer service representative, making $25 an hour.
Boyd, 19, was invited to interview for the position via chat on Google Hangouts. …
If you're committed to helping people and a whiz at problem-solving, then customer service might be the industry for you. The great thing about the industry is that it mostly relies on soft skills (communication, listening, and questioning). It helps …
2019 was a historic year for LGBTQ inclusion in the workplace, according to the findings of the Human Rights Campaign's (HRC) 2020 Corporate Equality Index (CEI). At the World Economic Forum in Davos on January 21, HRC president Alphonso David …
“People fail to get along because they fear each other. They fear each other because they don’t know each other. They don’t know each other because they have not communicated with each other.”
As with so many of Dr. Martin …
Everyone has some form of implicit or unconscious bias; we absorb received notions about race, class, gender, ability, ethnicity, and sexuality from a very young age. Implicit bias shows up in deep-down prejudices and stereotypical assumptions we don’t know we …
This past fall, Vault surveyed more than 3,000 investment banking professionals. We asked them to rate and comment on their firms' benefits, compensation, culture, hours, and training, among other workplace factors. We also asked them to rate and comment on …
